20 - 22 November, 2019 | RACV Goldfields Resort, Ballarat, VIC
Charles Weiser, Head of Customer Experience, Digital Consumer Group, Consumer Australia, at Optus

Charles Weiser


Head of Customer Experience, Digital Consumer Group, Consumer Australia,
Optus

Check out the incredible speaker line-up to see who will be joining Charles.

Download The Latest Agenda

Exchange Day Two: Friday, 22nd November 2019

Sunday, November 22nd, 2020


9:10 AM CX IN AN AGILE ORGANISATION

Agile transformations are occurring across hundreds of organisations in ANZ, and you may be next. Learn why the Voice of Customer and Employee is integral to an Agile organisation, and how to improve customer experience while scaling during an Agile transition.