Free Report: Utilising changes in utilities

Free Report: Utilising changes in utilities
Free Report: Utilising changes in utilities

The utilities sector has had to undergo significant upgrades and changes throughout the years to provide better CX and stay relevant to customers.

But how has the industry changed in the last three to five years and what impact has this had on CX? In this report, we look at:

  • The evolution of CX in utilities
  • Changing attitudes towards customer feedback
  • What utilities firms have done to improve CX in the last three to give years
Download the free report to benchmark against other utility firms best practices

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