19 - 20 November, 2019
Shanghai, China

Angela Deng 邓懿薇

Vice President, Head of Customer Centricity , 总监, 市场体系-客户关系管理部
Sino-US United MetLife Insurance Company 中美联泰大都会人寿保险有限公司

Agenda Day 2

Wednesday, November 21st, 2018

12:15 PM PANEL: Investing in Customer Experience to Enhance Brand Loyalty 投资客户体验,提高品牌忠诚度

·         Reinventing customer experience for improved brand loyalty
·         Making the transition from product to customer-centric to win customer loyalty in a digital age
·         Embracing customer advocacy for experience design and sustainable business growth

Check out the incredible speaker line-up to see who will be joining Angela.

Download The Latest Agenda