30 September - 02 October, 2019 |
Hotel Novotel Barcelona City, Barcelona, Spain
Yasir Manzoor, General Manager, Products & Content at PTCL
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Yasir Manzoor


General Manager, Products & Content
PTCL

Main Conference Day Two

Thursday, September 27th, 2018


4:00 PM Innovation culture, digital transformation and the ever-changing customer experience

Here, Hrvatski will take us through their CX strategy measurement methodology when it comes to measuring ROI
How can we know we mapped everything from customers perspective, how to we know what really matters?
How do we estimate impact of improvement measures?

Check out the incredible speaker line-up to see who will be joining Saad.

Download The Latest Agenda