Branimir Spajic

Director, Customer Experience Management Hrvatski Telekom

Main Conference Day One

Tuesday, October 1st, 2019

4:30 PM Make it happen – Strategies for inspiring loyalty through customer experience lifecycle management

Fostering customer loyalty is done through a personalised and active CX strategy
How do we CX strategy is designed with customer retention in mind?
What technologies and innovations are there to best drive increased loyalty from your customers?
Branimir Spajic, Director, Customer Experience Management, Hrvastski Telekom

Check out the incredible speaker line-up to see who will be joining Branimir.

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