30 September - 02 October, 2019 |
Hotel Novotel Barcelona City, Barcelona, Spain
Branimir Spajic, Director, Customer Experience Management at Hrvatski Telekom

Branimir Spajic

Director, Customer Experience Management
Hrvatski Telekom

Check out the incredible speaker line-up to see who will be joining Branimir.

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Main Conference Day One

Wednesday, October 2nd, 2019

4:00 PM Make it happen – Strategies for inspiring loyalty through customer experience lifecycle management

Fostering customer loyalty is done through a personalised and active CX strategy
How do we CX strategy is designed with customer retention in mind?
What technologies and innovations are there to best drive increased loyalty from your customers?
Branimir Spajic, Director, Customer Experience Management, Hrvastski Telekom