Download the CEM in Telecoms Europe Agenda

30 September - 02 October 2019 | Hotel Novotel Barcelona City, Spain

Companies like Vodafone, Orange, Sky, Telenor, and Lebara are now looking for help to enhance their CX delivery, to ensure they are maximising engagement and satisfaction with their customers. 

These companies and many more will be sharing their insights at the CEM in Telecoms Europe. 

Topics include:

  • Customer-centric thinking
  • Disruptive customer service models
  • Innovation culture and digital transformation

After speaking with the industry we have discovered they are investing in platforms such as online customer experience, data and analytics, chatbots and AI-driven virtual assistants to improve customer experience. Over 50% of the respondents have now claimed to be investing up to $1 million in customer experience platforms. CEM in Telecoms Europe provides the opportunity to meet and network with these decision-makers and build business connections. 

Download the 2019 agenda today>>>

To find out more, please get in touch by contacting enquire@iqpc.co.uk or call +44 (0)207 036 9300.