CEM in Telecoms Europe - Discover the 2019 Agenda

CEM in Telecoms Europe - Discover the 2019 Agenda
This is a unique opportunity for you to meet industry leaders from across Europe discussing their key CEM challenges.

  • Enjoy a new agenda format, packed with live poll sessions, workshops, interview sessions and interactive panel discussions, led by the likes of AT&T and Jazz.
  • Learn from the likes of Orange and Sky how to revolutionise your digital delivery through strategy, technology and an efficient workforce to boost customer retention
  • Gain an increased understanding of your clients through customer-centric solutions and design thinking with Telenor and T-Mobile.
  • Grasp the best ways with Lebara and GO plc on how to interact with your customers using their preferred platforms and language to help boost your digital engagement. 
  • Contemplate the future, with insights from Truphone, on how to move towards creating an omnichannel experience for your customers.




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