Building a Smarter AI Strategy: From Investment to Impact
March 24 - 25, 2026
| Free CX Network Webinar Series
Day One
9:45 AM The stats that show how agentic AI is transforming CX
Join our editor-in-chief, Melanie Mingas, as she reveals key highlights from our latest report: CX Horizons. We surveyed over 350 network members from around the world to ask about key trends, consumer behaviours and how AI is impacting their roles. With plenty of opportunity to ask questions about the data, the session will be an exclusive launch of our latest research report.
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