Martin Lampman

Director, Customer Support Operations British Columbia Lottery Corporation

Martin Lampman is the Director of Customer Support Operations at the British Columbia Lottery Corporation (BCLC). With over 30 years of leadership experience, including more than 20 years in Customer Experience across the financial, technology, communications, and gaming industries, he excels in driving transformation and delivering best-in-class results. His transformations have received accolades for his adoptions of new technology (AI) and creating high value teams. Having successfully managed multi-site operations across various geographies, Martin brings expertise in handling complex strategies in both public and private sectors. He holds a degree from the University of British Columbia's Sauder School of Business and Certifications from Oxford University.