John Finch returns to RingCentral as VP Product Marketing after three years away leading Zendesk’s enterprise product marketing and Dialpad’s product marketing and solutions. Prior to his first stint at RingCentral (2017-2021), Finch served in product marketing leadership roles at Serenova (LiveOps) and Genesys — launching leading enterprise SaaS contact center solutions into the market. In his returning role, Finch will lead product marketing for the customer engagement portfolio, which includes RingCX and RingSense AI, as RingCentral scales and expands its global customer engagement reach.
John Finch holds a BS from the University of Minnesota Carlson School of Management and has studied Art History at Stanford University.