Dominik Olejko

Dominik Olejko

CX Expert and Top 25 AI in CX influencer -

Dominik Olejko, Senior Retail Leader with 18 years of experience in Customer Experience, Omnichannel Sales, and Loyalty Marketing. I am passionate about driving business results through people development - never the other way around. My expertise spans the Sports, Interior Furnishings, and now Fashion industries. I gained my experience working for global retail leaders such as Decathlon, IKEA, and H&M. I have a keen interest in innovations shaping commerce and everyday life. I am particularly fascinated by the intersection of traditional and emerging technological realities in the era of AI, AR/VR, and Web3, and their applications in response to evolving consumer needs and loyalty. Recently recognized as one of the Top 25 AI Leaders to Follow in 2025. After hours, I am also active as a keynote speaker, panelist, and podcast guest as well as a husband and father of two boys.