From Challenges to Opportunities: Synchronizing Teams for Success
6 May 2025 l Free CX Network Webinar Series
Mickelle Schrank
Manager, Product Customer Success Playvox by NICEDay One - 6 May 2025
10:30 AM Where CRM Meets WFM: The Next Frontier of Customer Experience
- Explore how the shift to digital-first and CRM-based service models is reshaping WFM
- Learn how Playvox by NICE unlocks workforce management optimization in CRM platforms
- Real Results, Real Stories: The impact of CRM and back office focused WFM
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