Slavka Bhozhinova

Service Design Lead Lloyds Bank

Slavka is a service design lead, project manager and strategic thinker with over 13 years of experience in creating innovative, human-centred solutions across various sectors. She specialises in designing and implementing processes that improve collaboration, streamline delivery and drive strategic outcomes.

In Slavka's current role, she leads multidisciplinary initiatives to align design, tech, and business disciplines, ensuring integrated research, strategy and execution. She has initiated and led development of frameworks for backlog prioritisation, stakeholder value mapping and efficient sprints delivery, helping teams deliver faster and drive strategic outputs. 

Slavka is passionate about creating impactful and innovative services that improve lives and society, and she enjoys collaborating and mentoring others to achieve this goal.