Olivia Lucas

Senior Service Designer, Service Design & Research EA

Olivia Lucas is a Service Designer at Electronic Arts. She helps organizations solve complex problems by translating human and business needs into clear design strategy and measurable outcomes. With cross-industry experience across the private and public sectors, she blends qualitative research, systems thinking, and collaborative facilitation to guide teams from ambiguity to alignment. Olivia holds master’s degrees in Interaction Design (Domus Academy) and Applied Sociology (University of Alabama at Birmingham). A New York native now living in Atlanta, she’s happiest learning new domains and elevating the craft.