Patrick Martin

EVP, Global Customer Experience Coveo

Patrick is the Executive Vice President, Global Customer Experience at Coveo where he leads Coveo’s customer experience teams globally. This includes all services, support, customer success and technical account management operations, working closely and in conjunction with product teams, sales and account management teams. Patrick was previously General Manager of Service Solutions at Coveo, after spending 4 years leading the Technical Support team.

Patrick has been in the technology industry for 25+ years, working in various domains such as telecommunications, human capital management and relevance platforms. His journey in Support Services started back in 1999 as a Support Analyst, and he has not left support since. During his spare time, he likes to play hockey, tennis, drums and most of all, spend time with his family.