Step into the Future of CX - Experience AI Agents Live

October 14, 2025 | Online

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Advisory Board

Saki Takeda
Director, Product Management, Customer Service Technology Netflix

Jorie Sax
Head of Innovation Lab United Airlines

Ash Tailor
Guest lecturer London Business School (LBS)

Joshua Tye
Senior CX Operations Leader Cash App

Rekha Weerasooriya
Head of Customer Experience Transformation & People Development Dialog Axiata Plc

Jaakko Lempinen
Head of CX YLE

Iain Langridge
Product and Customer Experience Lead, Amazon Games Amazon

Vinay Parmar
Founder Dhruva Star

Jaslyin Qiyu
Head of Client Marketing, Channels and Content and CX Network Advisory Board member Citi Singapore