Veda Menon

Director – Sales Uniphore

Veda Menon comes with close to 18 years of experience in Enterprise Sales and Sales leadership, and has worked with clients across a number of verticals helping them expand on their technological solutions to solve their business problems. Her specializations lie in Customer Service – on contact center technologies related to agent productivity, operational efficiencies and CX that has helped her clients deliver superior employee and customer experiences.

Now, she is driving business in ASEAN and HK regions for Uniphore, a company who has seen tremendous growth in the recent years . Uniphore is a Conversational AI platform provider with key bases out of US, Singapore, and India. Veda herself is based out of Singapore.

CX for Financial Services Asia Virtual Conference Day

11:05 AM Redefining Agent Performance Metrics to Improve and Personalise Customer Experience

  • Leveraging real-time technology and tools to assist customer operations agents  
  • Empowering agents to provide better and personalised customer support and service  
  • Forming holistic 360 customer views to deliver standardised, efficient and quality service  


Check out the incredible speaker line-up to see who will be joining Veda.

Download The Latest Agenda