Customer Experience & Value Creation for the Post Pandemic

Thursday, 06 May, 2021 | Free Online Event | 10:00 AM - 1:00 PM (SGT)

For financial services, digital transformation and disruptive innovation have gone from being vague futuristic concepts to immediate-term action items on senior leaders’ strategic agendas.

The pandemic, competitive threats, ongoing cost pressures, aging technology, increasing regulatory requirements and generally financial performance are among the forces that demand significant change and entirely new business models.

CX for Financial Services Asia Virtual will bring together customer experience professionals from banks, insurance, asset management to share best practices in transforming customer experience with new technologies.

FEATURED SPEAKERS

JOIN US & LEARN HOW TO:

globe image

Accelerating digital transformation in CX for enhanced digital customer experience

globe image

Leveraging CX tools in service operations to improve customer service across channels

iphone image

Assessing the ROI of new CX tools and stay comply with the regulations

WHO SHOULD ATTEND:

Bank, Insurance, Asset Management

Bank, Insurance, Asset Management

image

CMO

image

COO

image

CDO

image

Chief Customer Experience

image

Chief Commercial Officer

image

CIO

image

Chief Customer Experience

VPs/ Directors/ Heads/ Managers:

image

Customer Experience

image

Customer Service

image

Customer Relationship/ CRM

image

Marketing

image

Complaint Management

image

Customer Retention

image

Customer Care

image

Quality Management

image

Communications

SPONSORED BY: