Ahmad Samir

CX Planning & Design Director Telecom Egypt

Agenda Day 1

2:30 PM THINK TANK 1: GIVING CX THE RECOGNITION IT DESERVES - BOOSTING THE PERCEPTION OF THE CX TEAM COMPANY-WIDE

Unfortunately, CX has seen an increase in redundancies recently, due to economic hardship. To prevent this from escalating, CX leaders need to learn how they can keep the C-suite informed about the importance of empowering customer experience and the impact CX has on wider business. By joining this think tank, learn what you can do to cement CX as a fundamental function within your organisation.

Check out the incredible speaker line-up to see who will be joining Ahmad.

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