Frank serves as the AI Evangelist for Verint where he is focused on educating customers and the market about the benefits of all things AI at Verint including conversational AI, generative AI & DaVinci™. He is a teacher-researcher at heart who has a fervent curiosity for innovative technology and ideas that solve real world business challenges. Frank comes to Verint by way of Verint’s acquisition of Speakeasy AI where he was co-founder and CEO. He is a recognized industry leader and speaker on AI, automation, CX, contact center technology and the future of work. He has 10+ years of experience consulting and leading cloud & digital business transformation initiatives with intelligent automation and customer journey orchestration.