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Join some of the brightest minds in customer experience and contact centre management and discuss the latest strategies and technological innovations in digital services, self-service, omni-channel, AI and automation – equipping you with the knowledge and tools needed to exceed the expectations of the digital customer.

Download the brochure now to see the full list of speakers and detailed agenda.

Download the agenda-at-a-glance now and get a quick glimpse into the topics and sessions to be covered during the event to find out what’s in store for you.