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Heather Hughes

Heather Hughes

Director, Product Marketing, AI Platform NICE
Heather Hughes

Heather Hughes leads NICE's AI Platform product marketing team and is focused on evangelizing the real-world benefits of CXone Mpower AI Platform for customers, agents, and organizations alike. Heather has worked with the awesome people at NICE since 2013, and her time in the Customer Service space now comprises a significant and ever-learning portion of her 25+ year career in technology marketing.

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