Convoso (formerly Safesoft Solutions) provides the industrys 1st Gamified Contact Center Software. Convoso, founded by brothers Nima Hakimi and Bobby Hakimi, was created to aid the convoluted processes that haunt all facets of the call center industry. Their creation resulted in a revolutionary platform first to incorporate gamification into an end-to-end call center solution. Our extensive end-to-end tools, coupled with gamification, aim to ultimately empower managers and agents to provide top tier customer experiences. The rewarding aspect of gamification directly raises agent motivation and leads to more productive operations.

Solution Category
Customer Experience Management