Since 2005, ActiveOps has been committed to helping organisations improve their operational efficiency by helping managers and teams deliver their best possible performance. ActiveOps provide cloud based software and services to meet the increasing market demand for back office workforce optimisation.Workware, our cloud based SaaS software, is purpose built for the back-office to quantify work and time, measure productivity by efficiently measuring both human and digital robotic resources in real-time. It enables capacity to be optimised, reducing costs and improving service delivery across diverse and complex back office operations.The Active Operations Management (AOM) method enables teams of teams to collaborate and sustain higher productivity through a consistent management framework. Better communication and improved control results in higher staff engagement and reduced stress.

Solution Category
Customer Experience Management