virgin atlantic
CX TALK: Virgin Atlantic’s Road to Customer-Centricity
March 02 by CX NetworkErik Varwijk is the EVP Commercial for Virgin Atlantic. At the Customer Experience Exchange for Europe, he presented an insightful session on Virgin Atlantic’s journey from being the challenger to Br...
Great Examples of Delivering Customer-Centricity
April 11 by Philippa SnarePhilippa Snare, EMEA Global Business Marketing Director at Facebook and former CMO UK of Microsoft, talks about her experiences with brands such as Dixons Carphone, Post Office and British Airways.