takeaways
Customer Experience Learnings From Orange, Telefonica, Telus and More
January 25 by Zarina de RuiterCustomer experience leaders from Orange, Telefonica and Tesco Mobile shared their CX and digital journeys as well as the key takeaways learned along the way at the annual CEM in Telecoms Global Summit...
5 Key Takeaways From Customer Experience Transformation
December 14 by Radhika JindalKey takeaways from the 6th Annual Customer Experience Transformation: Financial Services
Top 5 Takeaways From CX Excellence World
April 22 by Ramya NairInnovative data collection to increase personalisation and customer communications were some of the much-discussed topics at the event.