Mastering UX and UI in customer experience: A CX Network guide
September 16 by Adam JeffsEnsure your user experiences (UX) and user interfaces (UI) are not causing customer churn by applying these insights from Google, Dell, IKEA and NBCUniversal
In the spotlight with Martin Ortlieb at Google
May 20 by Chanice HenryChanice Henry, editor-in-chief of the CX Network spoke to Martin Ortlieb, User Experience Researcher at Google.
Meet the CX Network LIVE speaker: Senior Strategy Manager
June 27 by Zarina de RuiterGoogle’s Senior Strategy Manager discusses the role of artificial intelligence and machine learning in the CX of the future.
Audience-based marketing in a post-cookies world
July 05 by CX NetworkLearn what the sunsetting of third-party cookies means for marketing strategies and how an audience=based approach can help