disruption
What CX Excellence Means to Digital Disruptor TourRadar
July 07 by Ramya NairHead of Community & Customer Experience at TourRadar on driving customer experience excellence through new marketing initiatives
How BBC and Merlin Entertainments Use Digital Revolution?
March 10 by Zarina de RuiterAt the Digital Transformation+ conference last month, digital leaders from across the industry discussed the topic of the digital revolution and how to achieve less disruption yet more transformation...
How VikingCo is using Community-Driven Approach for CX
February 11 by CX NetworkHow VikingCo is Disrupting the Landscape With Their Community-Driven Approach to Customer Experience
How VikingCo is Disrupting the Landscape
March 28 by CX NetworkAt the CEM Telecoms Global Summit 2016 in London, Stijn Martens, CMO of VikingCo, presented an insightful session on communicating with customers the Mobile Viking Way.