customer insight exchange
CX TALK: Microsoft’s Data Culture and the Future of Analytics
April 05 by CX NetworkJon Woodward is the Business Lead BI & Analytics at Microsoft. In his presentation at the Customer Insight & Analytics Exchange he discussed how to leverage the future of analytics and embrace...
CX TALK: How Aviva Utilises Big Data to Drive Customer-Centricity
March 30 by CX NetworkJonathan Mansley is the Head of Data, Analytics & Insight at Aviva. In a presentation at the Customer Insight & Analytics Exchange he spoke about what makes good customer insight – and how big...
How Royal Bank of Scotland Utilizes Insight
March 16 by CX Network
Lee Wilson is in charge of Strategic Analytics, Always on Marketing, and Customer Decisioning at Royal Bank of Scotland (RBS). In an interview at the Customer Insight & Analytics Exchange she spoke
How King Uses Data Science for Customer Insight
February 14 by CX Network
Vince Darley is the Chief Scientist at King, the games company behind the popular Candy Crush Saga.At the Customer Insight and Analytics Exchange he held an insightful presentation on their learnings...
CX TALK: How RBS Uses Data & Analytics for Customer Insight
February 07 by Tania Silva-JonesLee Wilson works on strategy analytics, marketing and customer decisioning at Royal Bank of Scotland (RBS). In an interview at the Customer Insight and Analytics Exchange she spoke about:Understanding...
How Standard Life Built Customer Insight & Analytics
January 26 by CX Network
Customer engagement strategies at Standard life using customer insights and analytics.
