custmer experience
Contact the customer directly and your NPS scores will soar
June 04 by Adam MusprattThe Chief Customer Officer of Sure International says that customer satisfaction is a company-wide responsibility and every team member has to be on board.
The Role of Customer Data & Insight in Today’s CX Landscape
May 11 by CX NetworkWe're currently researching the role of customer insight & data in today's customer experience landscape – and we'd love your input.