bang & olufsen
Bang & Olufsen on How to Create the Right Kind of Emotion
December 22 by CX NetworkPaul Sands is the Director of Customer Experience at Bang & Olufsen and a CX Network Advisory Board member. In a presentation at the Customer Experience Exchange for Retail he spoke about creating the...
CX TALK: Bang & Olufsen’s 3 Ways to Get a Competitive Edge Through the Customer Strategy
September 29 by CX NetworkPaul Sands is the Director of Customer Experience at Bang & Olufsen. In this interview from the Customer Experience Exchange for Retail, he discussed: Why you really need to listen to your custome...