<![CDATA[ Videos RSS Feed]]> https://www.cxnetwork.com/rss/videos en Fri, 29 Mar 2024 12:33:30 +0000 <![CDATA[CX Talks: Mastering the art of the possible]]> https://www.cxnetwork.com/cx-experience/videos/cx-talks-mastering-the-art-of-the-possible?utm_medium=RSS https://www.cxnetwork.com/cx-experience/videos/cx-talks-mastering-the-art-of-the-possible?utm_medium=RSS Fri, 01 Mar 2024 00:00:05 +0000 <![CDATA[Connected Customer Journeys: How Shoe Carnival and Verint bridge digital and in-...]]> https://www.cxnetwork.com/voice-of-the-customer/videos/connected-customer-journeys-how-shoe-carnival-and-verint-bridge-digital-and-in-store-cx?utm_medium=RSS https://www.cxnetwork.com/voice-of-the-customer/videos/connected-customer-journeys-how-shoe-carnival-and-verint-bridge-digital-and-in-store-cx?utm_medium=RSS Thu, 22 Feb 2024 16:49:58 +0000 <![CDATA[Measuring true VOC: Real-time insights powered by AI]]> https://www.cxnetwork.com/voice-of-the-customer/videos/measuring-true-voc-real-time-insights-powered-by-ai?utm_medium=RSS https://www.cxnetwork.com/voice-of-the-customer/videos/measuring-true-voc-real-time-insights-powered-by-ai?utm_medium=RSS Thu, 22 Feb 2024 16:49:58 +0000 <![CDATA[Decreasing churn: How to use win-loss analysis to effectively drive net retentio...]]> https://www.cxnetwork.com/customer-churn/videos/decreasing-churn-how-to-use-win-loss-analysis-to-effectively-drive-net-retention?utm_medium=RSS https://www.cxnetwork.com/customer-churn/videos/decreasing-churn-how-to-use-win-loss-analysis-to-effectively-drive-net-retention?utm_medium=RSS Thu, 22 Feb 2024 16:54:44 +0000 <![CDATA[Transforming digital help centers to offer personalized support]]> https://www.cxnetwork.com/cx-service-support/videos/transforming-digital-help-centers-to-offer-personalized-support?utm_medium=RSS https://www.cxnetwork.com/cx-service-support/videos/transforming-digital-help-centers-to-offer-personalized-support?utm_medium=RSS Thu, 25 Jan 2024 16:52:06 +0000 <![CDATA[Meeting tomorrow’s customer where they are: A snapshot of future CX trends]]> https://www.cxnetwork.com/future-of-cx/videos/meeting-tomorrows-customer-where-they-are-a-snapshot-of-future-cx-trends?utm_medium=RSS https://www.cxnetwork.com/future-of-cx/videos/meeting-tomorrows-customer-where-they-are-a-snapshot-of-future-cx-trends?utm_medium=RSS Mon, 18 Dec 2023 17:12:25 +0000 <![CDATA[Research: 28,000 consumers on what matters to them in 2024]]> https://www.cxnetwork.com/future-of-cx/videos/research-28000-consumers-on-what-matters-to-them-in-2024?utm_medium=RSS https://www.cxnetwork.com/future-of-cx/videos/research-28000-consumers-on-what-matters-to-them-in-2024?utm_medium=RSS Wed, 06 Dec 2023 21:13:13 +0000 <![CDATA[How to implement a digital customer success strategy with data-driven insights]]> https://www.cxnetwork.com/cx-digital/videos/how-to-implement-a-digital-customer-success-strategy-with-data-driven-insights?utm_medium=RSS https://www.cxnetwork.com/cx-digital/videos/how-to-implement-a-digital-customer-success-strategy-with-data-driven-insights?utm_medium=RSS Wed, 06 Dec 2023 21:13:13 +0000 <![CDATA[Delivering ROI with generative AI: A journey towards responsible CX]]> https://www.cxnetwork.com/generative-ai/videos/delivering-roi-with-generative-ai-a-journey-towards-responsible-cx?utm_medium=RSS https://www.cxnetwork.com/generative-ai/videos/delivering-roi-with-generative-ai-a-journey-towards-responsible-cx?utm_medium=RSS Wed, 06 Dec 2023 21:56:35 +0000 <![CDATA[Improve CX across omnichannel platforms with customer journey management]]> https://www.cxnetwork.com/omnichannel/videos/improve-cx-across-omnichannel-platforms-with-customer-journey-management?utm_medium=RSS https://www.cxnetwork.com/omnichannel/videos/improve-cx-across-omnichannel-platforms-with-customer-journey-management?utm_medium=RSS Thu, 22 Feb 2024 13:59:25 +0000 <![CDATA[AI: Enabling personalization at scale]]> https://www.cxnetwork.com/contact-center/videos/ai-enabling-personalisation-at-scale?utm_medium=RSS https://www.cxnetwork.com/contact-center/videos/ai-enabling-personalisation-at-scale?utm_medium=RSS Thu, 16 Nov 2023 13:01:46 +0000 <![CDATA[AI in business: Transforming customer experience today]]> https://www.cxnetwork.com/contact-center/videos/ai-in-business-transforming-customer-experience-today?utm_medium=RSS https://www.cxnetwork.com/contact-center/videos/ai-in-business-transforming-customer-experience-today?utm_medium=RSS Thu, 16 Nov 2023 12:59:23 +0000