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        <description><![CDATA[ CX Network provides insight and inspiration to global customer experience professionals through expertly produced content and digital events. ]]></description>
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        <pubDate>Fri, 10 Apr 2026 01:35:00 +0000</pubDate>
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                <title><![CDATA[The CX Goalkeeper]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/cxgoalkeeper?utm_medium=RSS</link>
                <description><![CDATA[ The CX Goalkeeper is the podcast that brings you weekly interviews with industry leaders in CX and transformation ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/cxgoalkeeper?utm_medium=RSS</guid>
                <pubDate>Thu, 14 Sep 2023 13:46:25 +0000</pubDate>
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                    <item>
                <title><![CDATA[Podcast: Insights in CX with Center Parcs and Oracle]]></title>
                <link>https://www.cxnetwork.com/cx-service-support/podcasts/podcast-insights-in-cx-with-center-parcs-and-oracle?utm_medium=RSS</link>
                <description><![CDATA[ Tony Wheatman, Senior IT Project Manager and Clare Seddon, Head of Contact Centre and Guest Services, both from Center Parcs, speak to CX Network about the strategies it deployed during a pandemic ]]></description>
                <author><![CDATA[ ben.watts@iqpc.com (Ben Watts) ]]></author>
                <guid>https://www.cxnetwork.com/cx-service-support/podcasts/podcast-insights-in-cx-with-center-parcs-and-oracle?utm_medium=RSS</guid>
                <pubDate>Thu, 05 Sep 2024 20:50:01 +0000</pubDate>
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                    <item>
                <title><![CDATA[Podcast: Insights in CX with STEP, Jysk Fynske Medier and Oracle]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/podcast-insights-in-cx-with-step-jysk-fynske-medier-and-oracle?utm_medium=RSS</link>
                <description><![CDATA[ Dennis Vesti Brorsen, head of data and intelligence at digital agency STEP, speaks exclusively to CX Network for our latest podcast on innovations in data and CX ]]></description>
                <author><![CDATA[ ben.watts@iqpc.com (Ben Watts) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/podcast-insights-in-cx-with-step-jysk-fynske-medier-and-oracle?utm_medium=RSS</guid>
                <pubDate>Thu, 05 Sep 2024 20:50:01 +0000</pubDate>
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                    <item>
                <title><![CDATA[Podcast: Insights in CX with NCBA Bank and Oracle]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/podcast-insights-in-cx-with-ncba-bank-and-oracle?utm_medium=RSS</link>
                <description><![CDATA[ Angela Muriuki, Head of Customer Management Consumer – Digital Business at NCBA Group, and Abdul Hamid Ebrahim, Director of Transformation Services at Oracle CX, join CX Network for our latest podcast ]]></description>
                <author><![CDATA[ ben.watts@iqpc.com (Ben Watts) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/podcast-insights-in-cx-with-ncba-bank-and-oracle?utm_medium=RSS</guid>
                <pubDate>Thu, 05 Sep 2024 20:50:01 +0000</pubDate>
            </item>
                    <item>
                <title><![CDATA[Oracle&#039;s Nate Skinner On Mistakes To Avoid &amp; A Path For Success]]></title>
                <link>https://www.cxnetwork.com/cx-digital/podcasts/oracles-nate-skinner-on-mistakes-to-avoid-a-path-for-success?utm_medium=RSS</link>
                <description><![CDATA[ The Global Marketing for CX at Oracle, Nate Skinner joins us and takes us through Marketing Mistakes to Avoid. Along the way, he also sets a path for success all while sharing use cases from his impre... ]]></description>
                <author><![CDATA[ adam.jeffs@iqpc.com (Adam Jeffs) ]]></author>
                <guid>https://www.cxnetwork.com/cx-digital/podcasts/oracles-nate-skinner-on-mistakes-to-avoid-a-path-for-success?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:20:38 +0000</pubDate>
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                    <item>
                <title><![CDATA[Ilan Frank on channel-based messaging]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/ilan-frank-on-channel-based-messaging?utm_medium=RSS</link>
                <description><![CDATA[ Ilan Frank, VP of product at Slack, shares how channel-based ,messaging became a true alternative to email ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/ilan-frank-on-channel-based-messaging?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:18:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[Karen Tilstra on what makes innovation meaningful]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/karen-tilstra-on-what-makes-innovation-meaningful?utm_medium=RSS</link>
                <description><![CDATA[ Karen Trista, co-founder of the Florida Hospital Innovation Lab, discusses what skills go into meaningful innovation ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/karen-tilstra-on-what-makes-innovation-meaningful?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:18:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[NPS creator on how to boost employee engagement]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/nps-creator-on-how-to-boost-employee-engagement?utm_medium=RSS</link>
                <description><![CDATA[ Creator of the Net Promoter System (NPS), Fred Reichheld, discusses why positive employee experiences can lead to higher profits ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/nps-creator-on-how-to-boost-employee-engagement?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:18:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[NPS creator offers tips on customer centricity]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/nps-creator-gives-tips-on-customer-centricity?utm_medium=RSS</link>
                <description><![CDATA[ Fred Reichheld, creator of the Net Promoter System (NPS), shares tips on how to successfully pivot to a customer-centric business model ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/nps-creator-gives-tips-on-customer-centricity?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:18:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[How customer expectation has evolved with AI]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/podcast-cx-insights-with-sarah-aerni?utm_medium=RSS</link>
                <description><![CDATA[ Salesforce data scientist, Sarah Aerni, on how expectation in customer experrience has evolved with the introduction of AI ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/podcast-cx-insights-with-sarah-aerni?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:18:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[How to implement meaningful digital transformation]]></title>
                <link>https://www.cxnetwork.com/cx-experience/podcasts/podcast-cx-insights-with-helenio-gilabert?utm_medium=RSS</link>
                <description><![CDATA[ Senior director for digital transformation at Schneider Electric, Helenio Gilabert, discusses the meaningful implementation of digital transformation ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-experience/podcasts/podcast-cx-insights-with-helenio-gilabert?utm_medium=RSS</guid>
                <pubDate>Tue, 29 Aug 2023 15:18:58 +0000</pubDate>
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                    <item>
                <title><![CDATA[Coca-cola director of business on digital transformation]]></title>
                <link>https://www.cxnetwork.com/cx-digital/podcasts/podcast-coca-cola-director-of-business-on-ensuring-successful-digital-transformation?utm_medium=RSS</link>
                <description><![CDATA[ Max Just, global director of business integration and program management in associate services at the Coca-Cola Company discusses how companies can better prepare for transformation in today’s rapidly... ]]></description>
                <author><![CDATA[ na123456789@cxnetwork.com (CX Network) ]]></author>
                <guid>https://www.cxnetwork.com/cx-digital/podcasts/podcast-coca-cola-director-of-business-on-ensuring-successful-digital-transformation?utm_medium=RSS</guid>
                <pubDate>Fri, 23 Aug 2024 15:22:29 +0000</pubDate>
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