<![CDATA[ News RSS Feed]]> https://www.cxnetwork.com/rss/news en Sat, 06 Jun 2026 13:57:09 +0000 <![CDATA[Qualtrics closes Press Ganey Forsta deal for $6.75bn]]> https://www.cxnetwork.com/customer-insights/news/qualtrics-closes-press-ganey-forsta-deal-for-675bn?utm_medium=RSS https://www.cxnetwork.com/customer-insights/news/qualtrics-closes-press-ganey-forsta-deal-for-675bn?utm_medium=RSS Wed, 20 May 2026 09:49:00 +0000 <![CDATA[ASOS launches fashion app in ChatGPT]]> https://www.cxnetwork.com/omnichannel/news/asos-launches-fashion-app-in-chatgpt?utm_medium=RSS https://www.cxnetwork.com/omnichannel/news/asos-launches-fashion-app-in-chatgpt?utm_medium=RSS Wed, 20 May 2026 12:22:20 +0000 <![CDATA[Diesel and Marni parent group rolls out Virtual Try-On experience]]> https://www.cxnetwork.com/omnichannel/news/diesel-and-marni-parent-group-rolls-out-virtual-try-on-experience?utm_medium=RSS https://www.cxnetwork.com/omnichannel/news/diesel-and-marni-parent-group-rolls-out-virtual-try-on-experience?utm_medium=RSS Thu, 07 May 2026 10:14:47 +0000 <![CDATA[Bank of England speculation sparks backlash against dynamic pricing]]> https://www.cxnetwork.com/cx-experience/news/bank-of-england-dynamic-pricing-supermarket?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/bank-of-england-dynamic-pricing-supermarket?utm_medium=RSS Fri, 08 May 2026 12:06:10 +0000 <![CDATA[Retail traffic from LLMs up 393% year-on-year]]> https://www.cxnetwork.com/omnichannel/news/retail-traffic-from-llms-up-393-year-on-year?utm_medium=RSS https://www.cxnetwork.com/omnichannel/news/retail-traffic-from-llms-up-393-year-on-year?utm_medium=RSS Fri, 08 May 2026 12:08:09 +0000 <![CDATA[American Express and Visa put their money on agentic commerce]]> https://www.cxnetwork.com/cx-experience/news/american-express-visa-agentic-commerce?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/american-express-visa-agentic-commerce?utm_medium=RSS Fri, 08 May 2026 12:08:34 +0000 <![CDATA[UK regulator tells driving schools to reverse hidden fees]]> https://www.cxnetwork.com/cx-experience/news/cma-driving-schools-drip-pricing-refund?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/cma-driving-schools-drip-pricing-refund?utm_medium=RSS Fri, 08 May 2026 12:06:32 +0000 <![CDATA[Macy's AI shopping assistant drives 400% spending surge]]> https://www.cxnetwork.com/artificial-intelligence/news/macys-ai-shopping-assistant-drives-400-spending-surge?utm_medium=RSS https://www.cxnetwork.com/artificial-intelligence/news/macys-ai-shopping-assistant-drives-400-spending-surge?utm_medium=RSS Fri, 08 May 2026 12:13:42 +0000 <![CDATA[Founder of Huddle CX takes on LinkedIn over automated verification process]]> https://www.cxnetwork.com/cx-experience/news/huddle-cx-linkedin-automated-verification?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/huddle-cx-linkedin-automated-verification?utm_medium=RSS Fri, 08 May 2026 12:11:00 +0000 <![CDATA[FCC votes to make call centers great again]]> https://www.cxnetwork.com/contact-center/news/fcc-votes-to-make-call-centers-great-again?utm_medium=RSS https://www.cxnetwork.com/contact-center/news/fcc-votes-to-make-call-centers-great-again?utm_medium=RSS Fri, 08 May 2026 12:10:47 +0000 <![CDATA[Sun goes down on Meta’s Horizon Worlds]]> https://www.cxnetwork.com/cx-experience/news/meta-horizon-worlds?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/meta-horizon-worlds?utm_medium=RSS Fri, 24 Apr 2026 10:09:10 +0000 <![CDATA[AI could drive 37% of customer interactions by end of 2026]]> https://www.cxnetwork.com/artificial-intelligence/news/ai-could-drive-37-of-customer-interactions-by-end-of-2026?utm_medium=RSS https://www.cxnetwork.com/artificial-intelligence/news/ai-could-drive-37-of-customer-interactions-by-end-of-2026?utm_medium=RSS Fri, 24 Apr 2026 10:09:19 +0000