<![CDATA[ Artificial Intelligence in CX RSS Feed]]> https://www.cxnetwork.com/rss/categories/artificial-intelligence en Fri, 25 Sep 2026 17:41:56 +0000 <![CDATA[Every CX start-up funding deal you need to know: September 25]]> https://www.cxnetwork.com/cx-experience/news/every-cx-start-up-funding-deal-you-need-to-know-september-25?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/every-cx-start-up-funding-deal-you-need-to-know-september-25?utm_medium=RSS Fri, 25 Sep 2026 11:00:01 +0000 <![CDATA[6 Global banks collaborate on “principles for trusted agentic commerce”]]> https://www.cxnetwork.com/cx-experience/news/6-global-banks-collaborate-on-principles-for-trusted-agentic-commerce?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/6-global-banks-collaborate-on-principles-for-trusted-agentic-commerce?utm_medium=RSS Thu, 24 Sep 2026 09:38:20 +0000 <![CDATA[Agentic AI takes off at Jet2 as Adobe partnership personalizes CX for 10 million...]]> https://www.cxnetwork.com/cx-experience/news/agentic-ai-takes-off-at-jet2-as-adobe-partnership-personalizes-cx-for-10-million-customers?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/agentic-ai-takes-off-at-jet2-as-adobe-partnership-personalizes-cx-for-10-million-customers?utm_medium=RSS Wed, 23 Sep 2026 14:12:09 +0000 <![CDATA[From demo to deployment: 6 questions to ask your AI vendor]]> https://www.cxnetwork.com/artificial-intelligence/whitepapers/from-demo-to-deployment-6-questions-to-ask-your-ai-vendor?utm_medium=RSS https://www.cxnetwork.com/artificial-intelligence/whitepapers/from-demo-to-deployment-6-questions-to-ask-your-ai-vendor?utm_medium=RSS Fri, 25 Sep 2026 13:40:37 +0000 <![CDATA[When universal design stops working - and what is needed next]]> https://www.cxnetwork.com/cx-experience/interviews/universal-design-equitable-ai?utm_medium=RSS https://www.cxnetwork.com/cx-experience/interviews/universal-design-equitable-ai?utm_medium=RSS Fri, 18 Sep 2026 13:49:17 +0000 <![CDATA[Every CX start-up funding deal you need to know: September 11]]> https://www.cxnetwork.com/voice-of-the-customer/news/every-vc-cx-deal-you-need-to-know-september-11?utm_medium=RSS https://www.cxnetwork.com/voice-of-the-customer/news/every-vc-cx-deal-you-need-to-know-september-11?utm_medium=RSS Thu, 24 Sep 2026 08:42:44 +0000 <![CDATA[How AI agents drive process excellence – and why it matters for CX]]> https://www.cxnetwork.com/artificial-intelligence/articles/how-ai-agents-drive-process-excellence-and-why-it-matters-for-cx?utm_medium=RSS https://www.cxnetwork.com/artificial-intelligence/articles/how-ai-agents-drive-process-excellence-and-why-it-matters-for-cx?utm_medium=RSS Tue, 22 Sep 2026 15:50:37 +0000 <![CDATA[The CX metric every AI-first service team needs]]> https://www.cxnetwork.com/cx-service-support/interviews/the-cx-metric-every-ai-first-service-team-needs?utm_medium=RSS https://www.cxnetwork.com/cx-service-support/interviews/the-cx-metric-every-ai-first-service-team-needs?utm_medium=RSS Tue, 22 Sep 2026 15:51:36 +0000 <![CDATA[Fresha goes conversational with native Claude and ChatGPT integration for beauty...]]> https://www.cxnetwork.com/cx-experience/articles/fresha-goes-conversational-with-native-claude-and-chatgpt-integration-for-beauty-bookings?utm_medium=RSS https://www.cxnetwork.com/cx-experience/articles/fresha-goes-conversational-with-native-claude-and-chatgpt-integration-for-beauty-bookings?utm_medium=RSS Tue, 22 Sep 2026 15:50:49 +0000 <![CDATA[Trust over tech: The guarantees consumers need to make machine customers happen]]> https://www.cxnetwork.com/artificial-intelligence/interviews/customers-trust-machine-customers?utm_medium=RSS https://www.cxnetwork.com/artificial-intelligence/interviews/customers-trust-machine-customers?utm_medium=RSS Fri, 04 Sep 2026 00:00:06 +0000 <![CDATA[Every CX start-up funding deal you need to know: September 4]]> https://www.cxnetwork.com/cx-experience/news/every-vc-cx-deal-you-need-to-know-september-4?utm_medium=RSS https://www.cxnetwork.com/cx-experience/news/every-vc-cx-deal-you-need-to-know-september-4?utm_medium=RSS Thu, 24 Sep 2026 08:42:52 +0000 <![CDATA[Understanding the cost of AI: Token costs, governance and workforce readiness]]> https://www.cxnetwork.com/artificial-intelligence/articles/understanding-the-cost-of-ai-token-costs-governance-and-workforce-readiness?utm_medium=RSS https://www.cxnetwork.com/artificial-intelligence/articles/understanding-the-cost-of-ai-token-costs-governance-and-workforce-readiness?utm_medium=RSS Mon, 14 Sep 2026 19:52:02 +0000