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        <description><![CDATA[ CX Network provides insight and inspiration to global customer experience professionals through expertly produced content and digital events. ]]></description>
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        <pubDate>Fri, 10 Apr 2026 01:34:21 +0000</pubDate>
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                <title><![CDATA[Michael Kors applies AI to improve KPIs]]></title>
                <link>https://www.cxnetwork.com/artificial-intelligence/case-studies/michael-kors-applies-ai-to-improve-kpis?utm_medium=RSS</link>
                <description><![CDATA[ Find out about how Michael Kors applies AI to improve KPIs and metrics like average handle time (AHT) ]]></description>
                <author><![CDATA[ francesca.dimeglio@iqpc.com (Francesca Di Meglio) ]]></author>
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                <pubDate>Mon, 18 Aug 2025 17:54:44 +0000</pubDate>
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                <title><![CDATA[Spirit Airlines adopts AI-powered self-service]]></title>
                <link>https://www.cxnetwork.com/artificial-intelligence/case-studies/spirit-airlines-ai-powered-self-service?utm_medium=RSS</link>
                <description><![CDATA[ Discover how Spirit Airlines launched an AI-powered self-service program to address challenges ]]></description>
                <author><![CDATA[ francesca.dimeglio@iqpc.com (Francesca Di Meglio) ]]></author>
                <guid>https://www.cxnetwork.com/artificial-intelligence/case-studies/spirit-airlines-ai-powered-self-service?utm_medium=RSS</guid>
                <pubDate>Mon, 18 Aug 2025 17:55:12 +0000</pubDate>
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                <title><![CDATA[Walmart Mexico&#039;s customer insights revolution with AI]]></title>
                <link>https://www.cxnetwork.com/artificial-intelligence/case-studies/walmart-mexico-customer-insights-ai?utm_medium=RSS</link>
                <description><![CDATA[ Learn about how Walmart Mexico's customer insights were transformed by leveraging AI ]]></description>
                <author><![CDATA[ francesca.dimeglio@iqpc.com (Francesca Di Meglio) ]]></author>
                <guid>https://www.cxnetwork.com/artificial-intelligence/case-studies/walmart-mexico-customer-insights-ai?utm_medium=RSS</guid>
                <pubDate>Mon, 18 Aug 2025 17:55:50 +0000</pubDate>
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