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RSS Feeds

Subscribe to Customer Experience Network's RSS feed.
Please note that by accessing Customer Experience NetworkRSS feeds, you agree to our Terms of Use.

CX Network Content

RSS (really simple syndication) service is a means by which Customer Experience Network offers feeds of story headlines in XML format ("RSS Content") to visitors to Customer Experience Network who use RSS aggregators. These Terms of Use govern your use of the RSS service. The use of the RSS service also is subject to the terms and conditions of the Customer Experience Network Interactive Service Agreement, which governs the use of Customer Experience Network's websites, information services and content. These Terms of Use and the Customer Experience Network Interactive Service Agreement may be changed by Customer Experience Network at any time without notice. 

Use of RSS Feeds:
RSS is a free service offered by Customer Experience Network for non-commercial use. Any other uses, including without limitation the incorporation of advertising into or the placement of advertising associated with or targeted towards the RSS Content, are strictly prohibited. You must use the RSS feeds as provided by Customer Experience Network, and you may not edit or modify the text, content or links supplied by Customer Experience Network. For web posting, reprint, transcript or licensing requests for Customer Experience Network material, please send your request to

Link to Content Pages:
The RSS service may be used only with those platforms from which a functional link is made available that, when accessed, takes the viewer directly to the display of the full article on the Customer Experience Network Site. You may not display the RSS Content in a manner that does not permit successful linking to, redirection to or delivery of the applicable Customer Experience Network Site web page. You may not insert any intermediate page, splash page or other content between the RSS link and the applicable Customer Experience Network Site web page. 

Customer Experience Network retains all ownership and other rights in the RSS Content, and any and all Customer Experience Network logos and trademarks used in connection with the RSS Service. You must provide attribution to the appropriate Customer Experience Network website in connection with your use of the RSS feeds. If you provide this attribution using a graphic, you must use the appropriate Customer Experience Network website's logo that we have incorporated into the RSS feed. 

Right to Discontinue Feeds:
Customer Experience Network reserves the right to discontinue providing any or all of the RSS feeds at any time and to require you to cease displaying, distributing or otherwise using any or all of the RSS feeds for any reason including, without limitation, your violation of any provision of these Terms of Use. Customer Experience Network assumes no liability for any of your activities in connection with the RSS feeds or for your use of the RSS feeds in connection with your website.