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CX Network Presents 
Digital Customer Experience

In the era of hyper-personalisation, consumers are demanding more mobility, flexibility and a frictionless brand experience at every touchpoint.

Henceforth, a new race begins for businesses to create more emotional connections with their users in this digital world. But how do we optimise our offerings and manage our online presence without losing the human touch?

Omni-Channel Integration

Ensuring consistent messaging and experience across all your channels

Experience Analytics

Analysing the behaviour of your digital visitors, and assess their engagement and conversion rates

Journey Mapping

Understanding the key touchpoints on your customer journey and how to optimize them

Website Performance Optimization

Leveraging behavioral insights to improve web and mobile layouts

Online Reputation Management

Utilizing sentiment analysis, of both positive and negative mentions of your business, to help you identify fracture points

UX and UI

Designing better digital products through an enhanced understanding of customer wants and needs

To be released soon...

We are currently putting together your agenda 

How this CXN LIVE webinar series will work


Step 1 Register
Click on any of the register buttons on this page. Enter your information and secure your place


Step 2 Confirmation Email
This will be dispatched upon registration and will contain information like how to login


Step 3 Schedule Time
Mark the time in your calendar so you can be free of distractions to watch the presentations


Step 4 Watch the Event
Click the link in the confirmation email and prepare questions for our industry-leading speakers


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Partner with CX Network and reach the most engaged network of global customer experience professionals.
Our network spans every key sector and level of seniority allowing you to access the full spectrum of the CX space.

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John Kearns

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