How Data Can Turn Customer Journey Into Transformative Trip?

Each year 43% of Automotive clients choose another car brand, what if we could retain 10% of them?

Explore this presentation for Omnichannel Exec Forum 2019 to explore the power of maiximising the use of data to transform a customer journey.

Download the presentation to understand more on how to:

  • Build a common reference-system: The Customer Journey Mapping
  • Make each touch point a lever of superiority: The Customer Journey Scoring
  • Smart Data Get Closer To Bespoke Journey: From Big To Dig Data
  • From Customer Journey To People Journey: The Customer Transformative Trip

View these insights here >>

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