Project and Innovation Lead - Digital Customer Care
Chief Digital Officer
Across the backdrop of what we soon hope to be a post-pandemic world, businesses are now forced to recognise the news ways in which they must engage with customers from both a marketing and CX standpoint.
Join Sam Wallwork, Project and Innovation Lead - Digital Customer Care at Telstra, Tighe Wall, Chief Digital Officer at Contact Energy and Khoros’ General Manager Booth Fellars as they discuss in this exclusive webinar the key strategies all CX leaders must utilise to drive engagement.
We call this turning your customers into a community.