Sandra De Zoysa

Group Chief Customer Officer Dialog Axiata Plc

Wednesday | 21 April 2021

2:10 PM PANEL: Enabling Smarter Customer Interactions to Deliver Seamless Customer Experience

·        Driving customer engagement through Chatbot integration and support, for sustainable operations

·        Empowering customer touchpoints with Chatbots to ensure optimal query handling and escalation tools

·        Incorporating Chatbots as a part of your omni-channel engagement strategy

 

Check out the incredible speaker line-up to see who will be joining Sandra.

Download The Latest Agenda