Bayley Clark

Head of Customer Strategy AirAsia Berhad

Bayley has senior leadership role experience in both the Airline and Hospitality industry. Most recently specialising in Customer Experience strategy and transformation within her role at AirAsia, she follows the agile methodology with a vast background in design, systems and special projects.

Wednesday | 21 April 2021

2:10 PM PANEL: Enabling Smarter Customer Interactions to Deliver Seamless Customer Experience

· Driving customer engagement through Chatbot integration and support, for sustainable operations

· Empowering customer touchpoints with Chatbots to ensure optimal query handling and escalation tools

· Incorporating Chatbots as a part of your omni-channel engagement strategy

Check out the incredible speaker line-up to see who will be joining Bayley.

Download The Latest Agenda

Bayley Clark

Wednesday | 21 April 2021

2:10 PM PANEL: Enabling Smarter Customer Interactions to Deliver Seamless Customer Experience

In Partnership With :

QUESTIONS?