Driving Better Customer Experience with Intelligent Chatbots
Following the COVID-19 pandemic in 2020, there has been a spike in digital adoption. Many enterprises started looking into Intelligent Chatbots as an effective investment to improve customer experience. Enterprises realise the benefits of chatbots in maximising their reach to the customers without restriction of time and place; thereby improving customer service, customer engagement and marketing.
Intelligent Chatbots Virtual 2021 will convene frontrunner organisations and industry practitioners from cross-vertical industries to showcase their chatbot applications, share success case studies and discuss and debate the underlying challenges and benefits towards implementation.
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