Wednesday, 21 April, 2021 | 2:00 PM - 4:50 PM (SGT)
FREE ONLINE EVENT
Driving Better Customer Experience with Intelligent Chatbots
Following the COVID-19 pandemic in 2020, there has been a spike in digital adoption. Many enterprises started looking into Intelligent Chatbots as an effective investment to improve customer experience. Enterprises realise the benefits of chatbots in maximising their reach to the customers without restriction of time and place; thereby improving customer service, customer engagement and marketing.
Intelligent Chatbots Virtual 2021 will convene frontrunner organisations and industry practitioners from cross-vertical industries to showcase their chatbot applications, share success case studies and discuss and debate the underlying challenges and benefits towards implementation.
Who You Will Meet?
Heads, MDs, Senior Executives with key responsibilities in:
Contact Centre/ Customer Service/ CRM/ CX
Technology/ IT
Digital Experience and Strategy
Services Quality / Delivery
Marketing
Product Development
Key Themes for Intelligent Chatbots Online Event 2021:
Enabling Smarter Customer Interactions to Deliver Seamless Customer Experience
Harnessing Bots-as-a-Service to Deliver Personalised Customer Experience
Building a Customised Chatbot for your Organisation
Leveraging Intelligent Chatbots as an Integral Business Tool for Service Delivery and Communications
POWERED BY
In Partnership With :
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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