Andrew is currently based in Kuala Lumpur, Malaysia, since May 2008 where he earned his Bachelor’s Degree in Computer Science (Networking and Security) awarded by University of Derby, United Kingdom. He also holds an Advanced Diploma in Leadership and Management from Swinburne University of Technology in Australia. Andrew holds an Executive MBA in Project Management awarded by Pneuma Project Experts. Andrew has vast working experience in IT and Telecommunications sector. He started as an Executive Technical Support with Scicom MSc Bhd in Kuala Lumpur Malaysia from February 2012 – February 2013. In March 2013, he joined Singapore Telecommunications (SingTel) as a Customer Care Executive. Within a year with SingTel, he moved up to become a Team Supervisor and a Team Leader afterwards.

In April 2017, he left Singtel to join Australian Telecommunications and Solutions provider, Telstra, as a Team Manager. Since joining Telstra he has led various teams and has supervised various projects, Improvement Initiatives, and service optimizations. Andrew holds various certifications in IT, Leadership, and People Management. He is a Certified Coach, a certified Team Manager, Six-Sigma certified, ITIL Expert, an Agile Methodology training participant, HPMT-COPC Certified, CCNA trained, and a host of other trainings. Andrew has managed huge financially involving projects which include migrations in India, Japan, Malaysia, Singapore, and a few other Asian Pacific Countries. He has various awards to his name.

He was nominated as Best Team Leader by the Contact Centre Association of Malaysia in 2015, He was Awarded SingTel Best Technical Team Leader in 2015, and most recently, he won the very exalted Telstra CEO Excellence award in 2020.