Jocelyn McConachie

Senior CX-EX Expert Senior CX-EX Expert

Jocelyn Mcconnachie has led strategic customer, colleague and stakeholder transformation in organisations including National Grid and E.ON and in board-level roles at CalMac Ferries. Her passion for customer-centred multi-channel change and her board expertise, particularly in challenging environs with complex stakeholder relations, has given Jocelyn valuable experience in successful and sustainable transformation from frontline to boardroom.

Check out the incredible speaker line-up to see who will be joining Jocelyn.

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