COVID-19 changed the face of BFSI in a dramatic way. The need for digital tools has gone from a “nice to have” to mission critical. COVID-19 put the digital workplace in the limelight as remote work scaled up at lightning speed. Plus, the landscape of customer expectations and digital capabilities is changing rapidly.
This one day event will focus on how digital technologies – coupled with strategy – are reshaping BFSI operational effectiveness and customer experience. As we are maturing in digital transformation, lessons learned will help overcome challenges and eliminate defects in value. As an added benefit, discover how to identify and implement solutions that will help get you ready for the 21st century.
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