Digital Transformation for Insurance

13 - 14 May, 2020 | Singapore

Spearheading Agile and Customer-Centric Transformation to Build Next-Gen Insurance  

An ongoing drive toward digitisation has put the insurance industry on the verge of a paradigm shift as the evolving customer preferences are creating the need for digital agility by digital platforms and ecosystems.  As traditional industry borders fall away, the future of insurance stands to be greatly determined by the advances in digital innovations and cutting-edge technologies.
Returning in 2019, join us at our 3rd Annual Digital Transformation for Insurance to explore how you can strengthen your enterprise capabilities across operations, marketing, distribution and products for enhanced customer engagement and experience.

2019 Expert Speakers Include:

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Discover how Asia’s top insurers are future-proofing their organisations through strategic front and back office digital transformation

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Capitalise on the opportunities of the new digital insurance ecosystem from customer engagement, distribution, partnerships to sales

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Gain valuable customer insights on mastering customer interactions and advocacy in an omnichannel era

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Evaluate the ROI of technologies such as chatbots, robotic process automation, blockchain and AI

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Exchange best practices with the region’s leading insurers on accelerating the transformation towards becoming a digital enterprise

Key Conference Themes:

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Deploying enterprise-scale digital strategies at scale across the business to gain a competitive advantage

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Tapping into collaborative partnership and multi-channel distribution models grow new customer segments

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Driving an omnichannel and seamless experience for greater customer retention and engagement

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Redesigning digital insurance products with AI and ML to boost uptake and sales productivity

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Capitalising on RPA to advance claims processing and underwriting with improved accuracy and efficiency

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Empowering digital insurance marketing and acquisition strategies with data analytics and customer insights