19 - 20 May, 2020 | Singapore

Mr Abraham Lucas

Head of Business Development – Vitality AIA Group


Wednesday, May 20th, 2020

11:45 AM “Today is the First Day…” – How Wellness is Enhancing Opportunities for Value Creation and Growth

  • How is the move to real-time services changing customer demands and product expectations?
  • What does a rapid expansion in the volume and quality of customer engagement mean for insurance services?
  • Creating a vision for the integration of new and existing services through customer-facing applications

2:30 PM PANEL: Deploying B2B2C Strategies to Monetise Customer Access and Drive Revenue Streams

  • Establishing a proven framework to manage and maintain value through the entire partnership cycle
  • Tailoring and integrating products to the specifics of the partner’s offerings
  • Putting in place an efficient data model to optimise customer journeys and insights sharing

4:15 PM PANEL: The Future Insurance Marketplace: Shifting from Digital Channels to Ecosystem-Focused

  • Identifying and selecting areas of opportunities to pursue win-win partnerships
  • Innovating value-added offerings and services across digital platforms
  • Fostering effective collaboration to advance your digital insurance ecosys

Check out the incredible speaker line-up to see who will be joining Abraham.

Download The Latest Agenda