23 - 24 July, 2019
PARKROYAL on Beach Road, Singapore, Singapore
Mr Claudio Caballero, Director of Product Innovation at IAG

Mr Claudio Caballero


Director of Product Innovation
IAG

Check out the incredible speaker line-up to see who will be joining Claudio.

Download The Latest Agenda

CONFERENCE DAY ONE: TUESDAY 23 JULY 2019

Tuesday, July 23rd, 2019


11:15 AM PANEL: Leveraging Artificial Intelligence and Data Science to Personalise Customer Experience

 Gaining a complete and unified customer view
 Impact and power of predictive analytics on customer journey mapping
 Acquiring in-depth customer understanding and insights to improve acquisition, retention and loyalty